Personal support service

If you study at the Faculty of Forestry, Geography, and Geomatics, you can rely on the support of Zoé Bigras Généreux, a frontline support worker, to help you overcome difficulties.

At any point in your academic journey, she offers you personalized, confidential, and free support, even if the challenges you’re facing are outside the university context.

To learn more and book an appointment: https://www.ffgg.ulaval.ca/faculte/service-de-soutien-personnel

If you study in another faculty, you can also consult frontline support workers and book an appointment here: https://www.aide.ulaval.ca/intervenants-de-proximite/

Biography of Zoé Bigras Généreux

Zoé Bigras Généreux is a student support worker at the Faculty of Forestry, Geography and Geomatics at Université Laval. She plays a key role within the student community by actively contributing to the creation of a caring, inclusive university environment that supports both academic success and personal well-being.

As part of her role, she designs, develops, and implements various programs, activities, and initiatives aimed at promoting students’ psychological well-being. Her approach is both preventive and holistic, seeking not only to foster academic achievement but also personal growth and successful integration into university life.

She provides confidential, free, and personalized support to students experiencing a range of challenges, whether personal, academic, or related to adjusting to university life. Through active listening and guidance, she helps individuals better understand their needs, identify appropriate resources, and take steps tailored to their situation.

Her services, offered both in person and virtually, are available to all students, whether they are thriving or facing difficulties. These may include concerns such as stress or anxiety, isolation, personal challenges (breakups, conflict, grief, etc.), academic-related issues (procrastination, motivation, performance anxiety, failure, burnout), as well as financial or adjustment difficulties.

She also acts as a resource person by facilitating referrals to specialized services when needed.

Share: